shipping

Our company is committed to providing the best possible service to all our customers, which involves ensuring your items arrive to you safely and as quickly as possible. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

shipping fee & taxes

Poison Drop cannot predict any extra charges you might encounter, such as import duties, taxes, or bank fees (including transfer and currency exchange fees). These vary by country, so for specific details, it's best to contact your local customs office. Unfortunately, Poison Drop cannot reimburse you for any duties or taxes you pay upon delivery.

Important: If you don't pay any required import duties or taxes on your order, it will be returned to Poison Drop. Unfortunately, in this case, we won't be able to refund the delivery fee for the original shipment.

delivery times