Privacy policy

Our Privacy Policy

We are committed to the protection of personal data we process – below you’ll find the Privacy Policy, which guides how we collect, use, transfer and store the information that you provide us with or that we collect about you when interacting with Poison Drop. The following information is provided by Poison Drop to show how we comply with applicable rules and regulations such as GDPR and to help keep you fully informed about your rights (and how to enforce them). By visiting www.poisondrop.com, you accept and consent to the practices described in this Privacy Policy.

Our contact details

Poison Drop is the data administrator and located on SRTI Park, UAE. You can reach us by email at [email protected].

To whom does this Privacy Policy apply?

This Privacy Policy applies to all persons whose personal data are processed by Poison Drop:

  • Visitors to the Poison Drop website;
  • Recipients of newsletters and emails sent by Poison Drop to visitors of our website;
  • All other persons who contact Poison Drop or of whom Poison Drop processes personal data;
  • Visitors or shoppers of Poison Drop offline shops.
  • This Privacy Policy does not apply to partners, employees, student interns and applicants.

What personal data do we process?

We process personal data you have provided to us, personal data generated during your visit to our website and when reading newsletters and emails sent by us. We also process personal data we have obtained from other sources such as Social Media platforms.
Potential personal data we collect:

  • Name, address or location, telephone number, email address, date of birth, information about your purchases or items you are interested in;
  • Personal data obtained through or generated on our website, newsletters, commercial emails or related technologies;
  • IP address;
  • Your browsing behavior on the website such as information on your first visit, previous visit and current visit, the visited pages and the manner in which you navigate on the website;
  • Whether you open a newsletter of email and what sections you select.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. For certain sites on the Poison Drop Web Site, registering or supplying personal information sets such a cookie. By setting this cookie, Poison Drop will remember your details the next time you visit our Web Site, so you do not have to re-enter the information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent at any time you would like. However, if you do not accept cookies, you may not be able to use some portions of our Web Site. Cookies can be easily disabled or erased.

What do we use your personal data for?

We use your personal data for the following purposes:
- Maintaining contact with the visitors of website.
- Improving our communications on fashion appetite and behavior.
- We believe it is important to approach you with information that is relevant to you. We combine and analyse the personal data in our possession to do this. We correspondingly determine what information and channels are relevant and what the best times to provide information or to establish contact are. We do not process any special personal data or confidential information for marketing campaigns. We will need to ask your prior permission if we want to create a personal, individual profile. You can always withdraw this permission at a later time.
- Understanding your interest in and views on jewelry fashion;
- Express ourselves on public social media platforms. We only use your photo on social media platforms with your permissions, which may be revoked at any time. We are not responsible for the content of those websites or the services of these social media platforms. Nor is Poison Drop responsible for the privacy policy and the use of cookies on those websites and social media platforms;
- Improving and securing our website www.poisondrop.com;
- Preparing user statistics; The user statistics of the website enable us to get an idea of the number of visitors, the duration of the visits, what sections of the website are visited and the click-behavior. These are generic reports without any information about individual persons. We use the collected information to improve the website.
- We use the data for advertising and marketing purposes. If you have indicated that you would like to receive marketing materials from us or if you have ordered something through www.poisondrop.com we will use your personal information (such as name, email address and phone number) to provide you with occasional updates, news or to send offers by email or phone. We may use your personal information to personalize our messages.

Legal grounds for the processing

We process personal data based on one of the following legal grounds:

  • Approval
  • In relation to a legitimate interest

A data administrator may only process personal data if this can be based on one of the exhaustive legal grounds laid down in the General Data Protection Decree. The legal grounds used Poison Drop are:

You will always have the right to withdraw any permission you have given us to process your personal data. To do so, please email [email protected]

Legitimate interest

We may also process your personal data if we have a legitimate interest and do not disproportionately infringe on your privacy.

Processors and sharing of personal data

We may hire service providers (processors) for the processing of your personal data which solely process your personal data based on our instructions. We will conclude a processor agreement with these processors which meets the requirements laid down in the General Data Protection Decree. We, for example, hire IT service providers that provide support to the safe and stable operation of our systems. We also make use of third-party services to send newsletters and emails. These are examples of parties that can be considered processors within the meaning of the General Data Protection Decree.
If a court ruling requires us to share personal data with third parties, we will need to comply with this.
Your personal data will not be shared with third parties for commercial purposes.

Retention of your personal data

We will keep your personal data only for as long as necessary for the purposes for which it was obtained. In order to comply with the records retention requirements applicable to us all your personal data will be kept for a period of no longer than 3 years.

Questions about your personal data

Each person can pursuant to the law exercise certain rights in relation to their personal data. You have the right to access, correct and remove your personal data. You can also object to the use of your personal data or request to limit their use. In certain cases, you can request your data and transfer them to another party. If you have any questions, please contact us via [email protected].

How to opt out

If you wish to opt out from or revoke your consent to any communication, clear, enable or disable cookies or tracking we’ve collected the most important information on how to do so below.
If you are using our Services via a browser you can change your cookie preferences and withdraw your consent at any time using the Cookie Preferences Centre.

The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

If you are using our Services via an application, then you can change your consent by following the relevant application’s directions. In addition, the operating system for your device provides instructions on how to prevent tailored advertising and how to reset your device's advertising identifier.

How to manage unsubscriptions from Poison Drop emails:

Go to the latest email received from us, head to the bottom of the email and click “Update preferences” to update your email preferences or “Unsubscribe” to unsubscribe from all Poison Drop email communication. Please note that this means you may miss important information.

How to manage unsubscriptions from Poison Drop SMS or WhatsApp messages:

To unsubscribe from SMS or WhatsApp messages please email [email protected].

How to manage and reject Google Analytics site tracking:

You can opt out of all Google Analytics site tracking, including any other sites that use Google Analytics via this link. You can learn more about Google Analytics and how your data is safeguarded via this link.

Complaints about handling your data

If you have any complaints about how we handle your personal data, please contact us by sending an email to [email protected]. We would be happy to help you find a solution.

Amendments to the Privacy Statement

Developments in changes are taking place rapidly and things may change in the personal data requested from you and the manner in which we use them. Regulations may also be amended. If this is the case, we will change this Privacy Statement. Please regularly check this page (poisondrop.com/privacy) to find the most recent version of our privacy policy.


This site uses cookies to collect information about your browsing activities in order to provide you with relevant content and promotional materials, and help us understand your interests. Using this site means that you agree to our use of cookies. Visit our Cookie policy to learn more.


Poison Drop collects personal data. This data is necessary to manage your order. This data includes contact details, address, email and phone numbers. This data may be transmitted to companies that contribute to the relations, particularly around payment and delivery.

Poison Drop reserves the right to install cookies on the computers of visitors to its website www.poisondrop.com. A cookie does not allow us to identify an individual. In general, it records information about an individual’s computer browsing on our site (the pages visited, the date and time of the visit, etc.) that we can read on the customer’s subsequent visits. In this case, it contains the information that the customer has provided us. This way, the purchaser will not need to fill in the form we have proposed again during their next visit.

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